Overview

What is OneSurvey?

OneSurvey is an end-to-end platform for teams that plan, document, and execute physical site work. It connects everything from the initial floor plan upload through device installation, ongoing audits, and lifecycle reporting — so your office, field, and vendor teams work from the same source of truth.

What you can do

• Plan site work — create sites, organize buildings/floors/areas, and assign owners.
• Document field conditions — upload floor plans, drop elements, capture photos, and link them to real locations.
• Build surveys — design layouts visually with drag-and-drop elements, walls, fields of view, and paths.
• Manage assignments and tickets — keep technicians moving with prioritized, SLA-driven work.
• Track execution — from setup through completion, with reports, gallery, and full audit trails.

How the pieces fit together

OneSurvey is built around a clear hierarchy:

Each level rolls up to the next. The device is the central operational entity — projects, tickets, audits, and lifecycle events all connect back to it.

Who uses OneSurvey?

• Field technicians capturing conditions on tablets and phones.
• Project managers planning installs and tracking milestones.
• Operations & support triaging tickets and SLAs.
• Owners & admins managing users, clients, and compliance.